Amerihealth dc customer service. The plan covers primary and specialty care, vision and dental care, prescription drugs, hospital stays, and transportation for appointments. Customer service hours are Monday – Friday, 8 a. AmeriHealth Caritas District of Columbia *The benefits described within this document are intended to be a high-level summary of the covered services available to AmeriHealth Caritas DC enrollees as of September 5, 2025. Please call Enrollee Services at 1-800-408-7511 to confirm benefits, coverage, and eligibility. We can exceed your needs with customized solutions, ranging from specialized, a la carte options to comprehensive pharmacy benefits management. May 30, 2000 · Welcome to AmeriHealth Caritas District of Columbia Thank you for choosing AmeriHealth Caritas District of Columbia Inc. AmeriHealth Caritas District of Columbia (DC) enrollees enjoy great benefits and services. Important Phone Numbers Participant Services 1-855-235-5115 TTY: 1-855-235-5112 Participant Pharmacy Services 1-855-235-5115 TTY: 1-855-235-5112 Family planning 1-855-235-5115 TTY: 1-855-235-5112 Nurse Call Line 1-844-214-2472 Care management 1-855-332-0116 Support and resources for family caregivers Call 1-877-870-5225 or visit app. Phone For the most direct service, call the number on the back of your AmeriHealth ID card. You will need this number to register for the portal and mobile app. Walk-in hours: Monday - Friday: 8:15 a. Call us at 202-408-4720 or 1-800-408-7511 (TTY/TDD Contact AmeriHealth We’re here to help. Please call Enrollee Services at 202‑408‑4720 or 1‑800‑408‑7511 (toll-free) to get your AmeriHealth Caritas DC Medicaid ID number. Healthy Dc Plan Contact Page Have a question or want more information about AmeriHealth Caritas District of Columbia Healthy DC Plan? Use the contact information below to get in touch. We offer innovative, cost-effective pharmacy benefit services for Medicaid, Medicare, and commercial health plans. Will you Let Us Know? Use the Let Us Know program to partner with AmeriHealth Caritas District of Columbia to better engage with and manage the health care needs of our enrollees — your patients. Extended evening and weekend hours may vary. Enrollees can attend health and fitness classes, chat with care managers, meet with a pharmacist, and improve their health literacy. Call us Benefits, programs, and services AmeriHealth Caritas District of Columbia (DC) offers a full range of services for the DC Healthy Families Medicaid program. – 6 p. AmeriHealth Caritas DC Wellness and Opportunity Center Opening June 2022, the AmeriHealth Caritas DC Wellness and Opportunity Center promotes a healthier community while striving to provide excellent customer service. We are committed to providing you with access to quality health care and exceptional enrollee services. . Interpreter services do not cost you any money. Have a question or want more information about AmeriHealth Caritas District of Columbia? Use the contact information below to get in touch. m. For Medicaid enrollees, please call Enrollee Services at 202-408-4720 or toll free at 1-800-408-7511 to get interpretation services. - 4:45 p. carallel Members: If you have any problems, call Medicaid Member Services at 1-800-408-7511 (TTY/TDD 1-800-570-1190) or Alliance Member Services 1-866-842-2810 (TTY/TDD 1-800-570-1190) 24 hours a day, 7 days a week. Enrollees should call us before their provider appointments if they need interpretation AmeriHealth Caritas District of Columbia | 1250 Maryland Avenue, SW , Washington, DC, 20024 | AmeriHealth members can use these handy tools and resources to help manage their health benefits quickly and easily. This document does not guarantee coverage or eligibility. AmeriHealth Caritas DC will provide enrollees oral interpretation services if they need them, including at the hospital. Additional information related to a prior authorization request or appeal AmeriHealth Caritas District of Columbia's Compliance Hotline: 1-800-575-0417 Hours: 24 hours a day, seven days a week To report fraud Enrollee Services: 1-202-408-4720 or 1-866-408-7511 TTY/TDD: 1-202-216-9885 or 1 Members: If you have any problems, call Medicaid Member Services at 1-800-408-7511 (TTY/TDD 1-800-570-1190) or Alliance Member Services 1-866-842-2810 (TTY/TDD 1-800-570-1190) 24 hours a day, 7 days a week. We are committed to providing enrollees with access to quality health care and exceptional enrollee services. Jan 1, 2026 · A health care plan available to enrollees who qualify for full DC Medicaid benefits. AmeriHealth Caritas DC located at 1250 Maryland Ave SW, Washington, DC 20024 - reviews, ratings, hours, phone number, directions, and more. We are committed to providing you with access to quality healthcare and exceptional enrollee services. Our language line service has representatives who speak languages other than English. (AmeriHealth Caritas District of Columbia) as your Medicaid managed care plan (MCP). Help in other languages If you do not speak English, we can help you. If you are a consumer member, call 1-844-937-2448. Contact Us Member and provider services For information about your AmeriHealth Caritas health plan or product, choose your health plan from the list below and see how to get in touch. The program helps connect enrollees with resources, such as the Rapid Response and Outreach Team and Care Management. gxhx ajcmrp hehcc xiglm zyrfxlzu wgq vbkk lmoh hbmurlw niewc